Thursday, September 27, 2007

0902702007

September 27, 2007 ; Thursday

I checked the reported printer problem again.This is not the printer problem yesterday.But as I check it,I see no problem with the printer.IP Address and hostname are correct.

I endorsed the HDD I restored to the production but My contact person wasn't there.Good thing there is his groupmate so he gave the tester (we had an allocation fot this).But I encountered problem."Disk read error" I tried to change the pin settings of the hard disk but it doesn't boot up properly.I just re-restored the image in the HDD and will try if it will works..Hopefully it will...Just waiting for the go signal from my contact person.I more problem is the activation of Windows installed in the HDD they are using.The HDD was from the FSE,we use it as a containment o just not to have a down time.We do not have internet connection in the production line and that's a problem.


Wednesday, September 26, 2007

0902602007

September 26, 2007 ; Wednesday

I had a problem regarding the printer that continuosly printing unwanted print outs.We traced where the print out are from,which testers.The tester is running in LINUX Redhat.I need to know the commands for this or where to remove the print queues.To make the story short,after browing of reading manuals from the tester (man [topic] ) I got it and according to the the oprator the printer is now okay.But Ias I was check or doing the configuration for a new tester the prpoduction supervisor approach me and told that one tester can not print again.I told her that I'll just check that later on 'cos I still have the configuration thing.After a few minutes here she is again saying that the whole line cannot print (4 testers)I told her to check one of our senior for a fast resolution of the problem since I am still with the configuration activity.After a few more minutes or hours I am still the one to check it.To make the story short again what does the tester need is just a reboot.=(


Tuesday, September 25, 2007

0902502007

September 25, 2006 ; Tuesday

I check the reported tester that according to the report is having a login and hang up problem.But when I checked it accrding to the maint guy it is okay and back to normal.

Next I set a default printer in a UNIX based tester.Since the tester's default printer is not working any more.

I also did some assessment on one of our Windows based tester,which is having problem with it's network connection.The said tester is used by a customer that is using a private network.

Another assessment on one of a UNIX based tester,this tester experience hang up according to the person who reported it.

Lastly,the most simple one.Temporary root password requested by a PE.

Monday, September 24, 2007

0902402007

September 24, 2007 ; Monday

First,I continue the network configuration of one of our upgraded tester.And there's a more request have a CD shared to the tester so that they can install software that they need.

I had an assessment regarding the hang-up problem of another Windows based tester.The maint guy wants us to install from the scratch,from OS to MS Office to their application program etc.That would take for about a day to finish.But I gave them an option to use our image back up to restore.So that's what we did.

Friday, September 21, 2007

0902102007

September 21, 2007 ; Friday

I continue processing our liquidation problem at our finance department.This is regarding our training last Dec.2006.Yeah you heard me right,Dec. 2006.I already talked to their finace staff and she told me that she will call me once he has the invoice and O.R. that we need and that she will fax to us.

Next I assess the inquiry regarding the script created by one of our CIM staff.He said that the scripts runs using manual,but not in cron.so I check.Scripts are not our responsibility.as our director said.hehehe

Lastly, I had a network configuration request.This one is funny.I was troubleshooting the PC 'cos the LAN card's LED doesn't light up.My first assessment is that the port is not activated.so I tried a lot of ports I even tried the one port used by another tester,which,thank God,does not have production.And I still encounter the problem.To cut the story short the reason why it doesn't light is because I was troubleshooting the wrong CPU.DAMN!I finish the activity for less than 30mins.But I still have some things to do with that PC.Renaming its hostname and joining it to our domain.Both activities needs a system reboot.I can not do it 'coz there is application running/ope in the system and i don't know if its fine to close it or not.They did not calibrate me regarding that application.

Thursday, September 20, 2007

0902002007

September 20, 2007 ; Thursday

I had a datalog request.This was handled by our "boss" and then he pass it to me,just to get the files and forward it to the PE/requestor. Tsk tsk

Next I have a new testers for configuration,those are running in UNIX.But I haven't seen the testers.What I saw is the new windows based tester.So I was not done with it.But I asked/emailed the requestor where is the location of the testers.

The last two items are not line issues,number one,gemba.
Gemba is a Japanese term meaning "the place where the truth can be found." Others may call it "the value proposition."So in short cleaning.lolz.lastly need to process the liquidation of our training which was held last Dec.2006.My co- group mate is having problem with getting his back pay because of this and I will also encounter this when I will resign.hehehe

Wednesday, September 19, 2007

0901902007

September 19, 2007 ; Wednesday

I had a boot up problem again in one of our UNIX based tester.All I did is to run fsck -y to the system.BTW,fsck means File System ChecK or File System Consistency checK,in Windows it is check disk.fsck is a tool for checking the consistency of a File system in the UNIX system.

I also had a request on network configuration,but all I did is to connect the Windows based tester's PC to a network printer.

Tuesday, September 18, 2007

0901802007

September 18, 2007 ; Tuesday

Today is a one tiring day.Why?Cos I finish processing the non-returnable gatepass for our vendor's items that are used during the server problem.I need to go to the other plant to let the shipping personnel sign n it.It is probably almost a kilometer or more of walk.Then after I finish the process I am just waiting for the person to pick it up.He's earlier than the expected time of arrival.But here's the problem the items inside the boxes are not the items that has the serial number that the box indicated,the items are for defective return.DAMN!I walk long then that's it.After some conversation with some security officers I needed to re-process the gatepass this time the serial no of the defective returns should be written there.So I walk again,going here,there here again.hay...And finally,the pull out went successful.This might be the reason why I kept thinking of the pull out last night,seriously it was true.It always comes into my mind.

The pull out happens in the afternoon,in morning one of our tester using Solaris 4.1 had encountered boot up problem.According to report they experience hang up that's why they reboot the system and that's when they experience the problem.It can not go on with its initialization
So I Stop A the system and boot it again (ok boot) and there i saw the problem.I boot from their disk (ok boot disk1) and it is asking for a manual fsck so i did (fsck -y) I thought The file system is corrupted or the HDD already failed because it shows the following sequence,repeatedly

Error for command "read"
Error level : retryable
Block 1968 Absolute Block: 1983
Sense key: Media Error
Vendor 'SEAGATE' error code: 0x16


According to my groupmate the HDD failed.But when I go back to the machine it is now asking for a login>I ask a maintenance guy to log it and it was successful and according to him that is now okey.But the system shows a sign that the HDD might be failed in a later time

Monday, September 17, 2007

0901702007

September 17, 2007 ; Monday

Today I am suppose to be not at work,because today is the schedule of my 2nd CL.But they reduced the CL =(

Anyways,I don't have a lot of line problems today.Actually I don't have any.ahihihi

I only assist our visitors and assist my "boss" to get the shelf,disks etc that we purchase and that our visitors will configure.

I also continue the pull out process of our vendor's items or hardware that are still in our room.

Working like a secretary...lolz.Do you think our Director is right?bwhahaha

0901402007

September 14, 2007 ; Friday

Almost the whole day I was in the production line to set-up a network printer.Informations are already configured at the LAN card of the printer.BTW,we lend this printer to one of our "dedicated customer" which they should have their own printer,3 printers actually.Going back,I should not be having problem in setting this up since the network guy (the one who activate the ports) told me I mean us (with the production supervisor) that the port near the printer is already activated.I only need to connect the printer to network and configure the client that will use the network printer.I tried two LAN card but both doesn't work.What I did is try to use another LAN cable,but still doesn't work.I transfer port and whuwala!It works.The printer is now online.DAMN!that network guy is a lier,the port was not activated as what he told us.I wasted hours troubleshooting it and researching what would be the cause and it was only the damn port that was not activated.

Next,I need to configure 6 windows based testers to use the network printer I set up.And It was successful.

As I was doing my thing on the printer,a Department Manager approached me to ask some things,like the drive shared which is prohibited and I calibrate him about it and why it is prohibited.After the conversation ,I had an A.I.We will have a audit on the tester regarding that matter.On our group we will audit the file/folder/drive sharing.

0901302007

September 13, 2007 ; Thursday

We had a meeting with ICS.They are our IT corporate group.The meeting was about the server upgrade that we will be having soon.Attendees in the meeting are 3 persons from our group and 3 persons from their group.(bwahahaha,I know you thought I'm going to mention names.hehehe). We gave a line tour for one of the ICS staff.We only had a chance to tour him in Level 1.This is actually not included in the meeting agenda,he just request to have a slight line tour for him.

I also have one line problem today,this is about the sharing of one of the folder of a windows based tester.Actually this is prohibited,but as per conversation he needs it for the debugging of their program and after that the sharing will be disabled.Had encountered problem he,but I resolved it after.Just needed to start the net logon service.

0901202007

September 12, 2007 ; Wednesday

Again I process a gatepass for our visitor,our vendor and our director notice that I work like a secretary~posted more details on my personal blog www.jhanok.blogspot.com ~.

A request for a beck up of one of the windows based tester is requested.But the problem is the tester's availability.

I also updated the list of machines in our room.


That's the summary of the work / tasks I had for this day.Need to summarized things,so that I can update you guy even though in summarized form only...


Tuesday, September 11, 2007

0901002007

September 11, 2007 ; Tuesday

I'm Leave yesterday.Company Leave actually.

Today,I process the pull out of our vendor's hardware stuffs,their loner unit.

I also check the error encountered in one of our Testers's PC.Lucky for me it is about the program.


Nothing much for today again.

0900702007

September 07, 2007 ; Friday

I love Fridays.hehehe

We spend our day in the Production line today.Fixing Windows based PCs that the switch because of (according to them) board problem.

I also have configure the new tester's PC to have a printer connected to him.

And we also had a problem encountered in a UNIX based PC.Invalid argument.we concluded that the PE knows about the problem.But one of my group mate extend.

That's all folks.hehehe

0900602007

September 06, 2007 ; Thursday

Nothing much to say about this day.I only had make a Image back-up of one new windows based Tester's PC But DAMN!it took about 4 hours to finish it and it was past 5pm and it is still running.

I send a report regarding the windows based PC that can not boot up yesterday because of the hardware problem. This email make the maintenance people work.lolz

Wednesday, September 5, 2007

0900502007

September 05, 2007 ; Wednesday

I don' have much of production line issues,but a lot of task from our "boss".

First task is to send the quotation for our tape drive to the IT staff(?) of one of our "special" customer.The quotations are from our vendor and our purchasing staff.
I have a slight problem here.The file that our vendor send us is in .DAT format,which can no t be open and when it open using notepad it is not readable.Thankfully there is uncle google to help.hehehe.I find this website that converts that said file format into PDF format.The site is:

http://www.winmaildat.com/

Next is to send the research regarding the visibility VS DSL rates.This is according to our "boss" is for our group's off hours support.Last Task from our boss is to send him updates on projects and Others.

We had a visitor,this is a "third party" company.They will fix our SBU,Solstice Back-up Unit.Which was wreck during those time we are having problem with our server.

Lastly,this one almost let me extend.One of our windows based tester can not boot up.it is the same tester and same problem encountered last August 29,2007.It was reported to us at almost 4:30pm by a qual maint guy.He doesn't know that the tester's PC have the problem of when reboot you'll have the error stated in my entry for August 29.But I forgot to tell you that before encountering that error you'll first encounter a warning say this Alert! System Fan Not Detected it is as simple as that,it is a hardware problem so it the permanent fix is on the hand of the maintenance people.We are only doing the containment action.

Tuesday, September 4, 2007

0900402007

September 04, 2007 ; Tuesday

First issue is a request to install Anti virus software in one of our Windows based tester.WHATTT!?what happen to the anti virus we installed?Upon requesting for the network configuration for a new tester, we will also include our team's configuration which includes the installation of anti virus software.So how come this PE is requesting for it?What Happen to the anti virus we installed?Anyways,what I did is have a screen capture of it proving that it already has a anti virus software,I scan the system and even include it in the screen capture.He wanted us to install Anti Virus because according to him the tester is infected by worms and trojan viruses.What's the result of the scan?No virus!I also send him the screen capture of this one.I found out,based on the back files in the anti virus that there was a previous "invasion" of virus in the system and the source is a thumb drive.

Remeber the new tester I configured last night,they said that it still have some error.My group mate told me to run the following command route add {ip add} {ip add2} and it did work.But after a while they said that they still encounter errors.My group mate take charge on ti.

Minor request also came in,changing of permission of their files in the server as simple as chmod 770 [filename] (but be sure that you are in the right path/directory)


Last request was One of the PE can not log in in a HP-UNIX tester using his customer's account,what I did?Edit the passwd file (/etc/passwd) using vi editor and include the customer's login information.Copied from other tester (same platform) using the same customer.


Monday, September 3, 2007

0900302007

September 03, 2007 ; Monday

This another long day for me at work...=( maybe you already know what i am talking right?hehehe

In the morning we receive a report regarding the W95.CIH virus that infect one of our tester's PC and it is the same PC that was infected.What my group mate and I did is uninstall one of the anti virus software,'cos it has 3 anti virus.The one we installed is symantec which always pops up a notification that caused the system hang up.

After the virus issue,I process gatepass and look for an available conference room for a "short training" titled Disaster Recovery Essentials.This is conducted by one FSE of our verdor together with *sorry I don't know what's his position*hehehe.We had this short training in our computer room to have a hands on activity on the said topic.

Lastly,need to configure a new tester for one of our "dedicated" customer.One of my groupmate started the configuration but wasn't able to finish it because of the network connection problem.So I have no choice but to extend.It was almost 7:30pm when the "network guys" restored (?) the connection and luckily I did finished the activity before 7:30pm and then I go home...I need to rest!!!lolz

Sunday, September 2, 2007

0803102007

August 31, 2007 ; Friday

In the the morning we have a really fine day,no issues in the line.What I did is research about the difference between the visibility and DSL connection.According to our boss this is for our "off-hour support"????

In the afternoon,one of our Windows based PC hanged up.This is because of the W95.CIH virus.According to the internet the said virus does not infect Windows NT,2000 and XP and that's a big question to us because the system is running in Windows 2000.What we did is scan the tester in safe mode.