July 27,2007; Friday
Today is so different from other days.not only because my angel celebrate her 5th month But today we encounter trouble that affects the almost the whole plant.
In the morning it was just an ordinary day,No big issues.I assists a PE about his directory problem. It was almost 1pm when we the tragic begins.I lost my connection in our server then I tried to reconnect but I failed.After some troubleshooting,I found out that the /dev/zero is missing then then server can not accept command such as ls etc..I've done some research while our boss is coordinating the problem with our vendor,we need to reboot the system.Boot from CD-rom and so on But when our boss do it,seems like there is a deeper problem,hardware was found out.
While our boss and other team mates are doing/checking the server I got one request from a PE.That is to install Internet Explorer 5 or higher.The available version we have is IE6 which requires Service Pack 6. So I did install both.
Sunday, July 29, 2007
Thursday, July 26, 2007
0702602007
July 26,2007; Thursday
We continue to rearrange our tape back ups to our storage room and we finished it.
On my way to the storage room,one engineer approach me regarding an error in the tester he handle.The test application program is looking for MS Dev(Developer Studio) 4.2 and accourding to him,he might accidentally overwrite the existing.I ask him how and why?He told me that he install C++ in the system,I asked him where did he get the installer?Because the system does have C++ ever since.If he wants to put C++ he needs to have a license installer for that PC.This shows a violation of software anti-piracy law.I did not anything on this case,'coz it was a illegal practice.And we are in favor of the this software anti-piracy law.
We also clean our computer room,put the spare monitors at our storage room and rearrange things.
Today our company have a "very special visitor"...a Korean ceo(?)
We continue to rearrange our tape back ups to our storage room and we finished it.
On my way to the storage room,one engineer approach me regarding an error in the tester he handle.The test application program is looking for MS Dev(Developer Studio) 4.2 and accourding to him,he might accidentally overwrite the existing.I ask him how and why?He told me that he install C++ in the system,I asked him where did he get the installer?Because the system does have C++ ever since.If he wants to put C++ he needs to have a license installer for that PC.This shows a violation of software anti-piracy law.I did not anything on this case,'coz it was a illegal practice.And we are in favor of the this software anti-piracy law.
We also clean our computer room,put the spare monitors at our storage room and rearrange things.
Today our company have a "very special visitor"...a Korean ceo(?)
Wednesday, July 25, 2007
0702502007
July 25,2007; Wednesday
Today I handled Printer problem in one of our "resident" customer.Printer is constantly printing unwanted printouts,summaries of the tested lots tested a few days back.I consulted one of our former groupmate's documentation regarding the printers and it works.I turn off the printer and remove the power plug,this is to reset the memory of the printer.I log ged in to the server as root and din some cleaning of the queues and after 5mins I turn on the printer again.And it was successful.
Next is we move some of our things to our storage room,drawer,tape back ups and some boxes.I also helped our cadet to arrange the tape to the drawer.We even rearrange the drawers and some other things in our storage room.
It was almost 3pm when I receive a call about a tester problem,disk space is full,it is the same tester I handled last Monday.My opinion about this is that the partition of /root might be too small for their data,because based on my observation there are some summaries saved in this partition that might caused the system's/partition's disk full.When I check the tester,an operator came to me and told me that a lot of tester's can not print.I asked her how many and what testers,and it was almost 10 testers that can not print.But when they tried it,it was ok,printing!But some are not so we need to troubleshoot it,good thing one of my senior groupmate is also in the line.She helped me out it.We changed the default printer of some testers and the last tester I handled has a different case.The file that their script is looking is gone,what my senior did was link the directory where we found the file.But still can not print I just browse the lpc of the tester.and I enable the printer,because error we encountered says unknown printer.And it was fixed.
Today I handled Printer problem in one of our "resident" customer.Printer is constantly printing unwanted printouts,summaries of the tested lots tested a few days back.I consulted one of our former groupmate's documentation regarding the printers and it works.I turn off the printer and remove the power plug,this is to reset the memory of the printer.I log ged in to the server as root and din some cleaning of the queues and after 5mins I turn on the printer again.And it was successful.
Next is we move some of our things to our storage room,drawer,tape back ups and some boxes.I also helped our cadet to arrange the tape to the drawer.We even rearrange the drawers and some other things in our storage room.
It was almost 3pm when I receive a call about a tester problem,disk space is full,it is the same tester I handled last Monday.My opinion about this is that the partition of /root might be too small for their data,because based on my observation there are some summaries saved in this partition that might caused the system's/partition's disk full.When I check the tester,an operator came to me and told me that a lot of tester's can not print.I asked her how many and what testers,and it was almost 10 testers that can not print.But when they tried it,it was ok,printing!But some are not so we need to troubleshoot it,good thing one of my senior groupmate is also in the line.She helped me out it.We changed the default printer of some testers and the last tester I handled has a different case.The file that their script is looking is gone,what my senior did was link the directory where we found the file.But still can not print I just browse the lpc of the tester.and I enable the printer,because error we encountered says unknown printer.And it was fixed.
Monday, July 23, 2007
0702402007
July 24,2007; Tuesday
Today I only handled the error that a PE encountered in enrolling in our ftp.I also got some help on a CIM staff,they are the group who manages the application (file/data transfer scripts and the web based enrollment system)The PE need to try ftp manually,as per advise of the CIM staff.The PE still encountered error in doing that,what I did is to ftp the tester/system using its IP address and it was successful.
I'm re-writing my "diary of work"hehehe.It is a Steno notebook where I put things i've done besides this blogging.It is more formal and more accurate.ahihihi
I also ask for an update from our vendor/tech.rep.Remember the "pasaway" visitors last Thursday?hehehe.Isn't that a hard job?lolz
Not much for today...ciao.
Today I only handled the error that a PE encountered in enrolling in our ftp.I also got some help on a CIM staff,they are the group who manages the application (file/data transfer scripts and the web based enrollment system)The PE need to try ftp manually,as per advise of the CIM staff.The PE still encountered error in doing that,what I did is to ftp the tester/system using its IP address and it was successful.
I'm re-writing my "diary of work"hehehe.It is a Steno notebook where I put things i've done besides this blogging.It is more formal and more accurate.ahihihi
I also ask for an update from our vendor/tech.rep.Remember the "pasaway" visitors last Thursday?hehehe.Isn't that a hard job?lolz
Not much for today...ciao.
0702302007
July 23,2007; Monday
I was on EL last Friday,that's why there's no entry for that day.EL means Emergency Leave,it is a valid reason for EL that I bring or accompany my husband to his doctor,even my parents and most esp my baby.The 2 following days,Saturday and Sunday,are our rest day,we don't have work for that day.=D
So here's my activity for the day.First is one of our UNIX based Tester got disk full problem.What I did is to check it's partition using the command df -a (for lower SUNOS)> I found out that the root is 99% and it is our responsible to clean it or decrease it.Next command is du -sk it will tell you how much space a file occupies.I get the top 2 files/directory,The top2 contains data/test results done since May 23 and I think it needs to be remove from the system to free up some space.I coordinate it with a Supervisor,to tell the PEs to execute the cleansing 'coz I know and I believe that they know what file needs to be remove that me.
I also requested a TIN card in our HR benefit/compensation department.She gave me instruction,call the BIR contact center etc... By doing that I learned that my BIR record is not updated,I am still single based on their record.For almost a year I thought that it was already updated,that it was also processed by them when I gave them my forms and requirement for change status!damn!Wait,Am I at the right blog?I think this should be in my other blog (www.jhanok.blogspot.com)hehehe
I also created/gave a contractual employee an access at our computer room,'coz their switches are located at our room and they need to go inside this night or if ever there are issues or trouble after our office hours they can still can go inside.
I was on EL last Friday,that's why there's no entry for that day.EL means Emergency Leave,it is a valid reason for EL that I bring or accompany my husband to his doctor,even my parents and most esp my baby.The 2 following days,Saturday and Sunday,are our rest day,we don't have work for that day.=D
So here's my activity for the day.First is one of our UNIX based Tester got disk full problem.What I did is to check it's partition using the command df -a (for lower SUNOS)> I found out that the root is 99% and it is our responsible to clean it or decrease it.Next command is du -sk it will tell you how much space a file occupies.I get the top 2 files/directory,The top2 contains data/test results done since May 23 and I think it needs to be remove from the system to free up some space.I coordinate it with a Supervisor,to tell the PEs to execute the cleansing 'coz I know and I believe that they know what file needs to be remove that me.
I also requested a TIN card in our HR benefit/compensation department.She gave me instruction,call the BIR contact center etc... By doing that I learned that my BIR record is not updated,I am still single based on their record.For almost a year I thought that it was already updated,that it was also processed by them when I gave them my forms and requirement for change status!damn!Wait,Am I at the right blog?I think this should be in my other blog (www.jhanok.blogspot.com)hehehe
I also created/gave a contractual employee an access at our computer room,'coz their switches are located at our room and they need to go inside this night or if ever there are issues or trouble after our office hours they can still can go inside.
Wednesday, July 18, 2007
0701902007
July 19,2007; Thursday
Early in the morning I had a HDD given to our group for image restoration,it only took a while,I guess less than an hour.
After lunch one of my group mate send a PM to me,telling me that a vendor/tech support reps are in the lobby,worst in the other plant's lobby,need to walk for I think 500 meters to be there,and I still need to process their gate pass,ready their attire so that if ever they will be going to our data center.DAMN!I was so bad trip!!!I instructed their other representatives who was also in our plant a few days before that they need to email us or inform us first before going here and they should be going to our plant's lobby not the other plant's lobby!Anyway,They need to check our Dell PV 128T Storage Tape.They need to get the storage's report through the browser.
Early in the morning I had a HDD given to our group for image restoration,it only took a while,I guess less than an hour.
After lunch one of my group mate send a PM to me,telling me that a vendor/tech support reps are in the lobby,worst in the other plant's lobby,need to walk for I think 500 meters to be there,and I still need to process their gate pass,ready their attire so that if ever they will be going to our data center.DAMN!I was so bad trip!!!I instructed their other representatives who was also in our plant a few days before that they need to email us or inform us first before going here and they should be going to our plant's lobby not the other plant's lobby!Anyway,They need to check our Dell PV 128T Storage Tape.They need to get the storage's report through the browser.
0701802007
Hello there,my first post at this blog.hehehe.Anyways,This blog will be all about my work...work work work!!!
July 18,2008;Wednesday
One Windows based tester had a mapping problem,they can't map the customer's home directory in our Network File Server(NFS).I've check the network connection and it is okay.I went to the PC and check what the error is and it says that "Share name not found".The root cause the the problem is that their home directory is missing in our NFS,what our team did is to restore the missing directory.
Another Windows based tester can not map their home directory in our NFS.This time their directory is not missing.I've checked the tester's PC 's connection to our server even to my office PC and there seems to be a problem with it's network connection.But what confused me is that I can "ping" the PC using its hostname.I've checked the LAN connection set up of the PC and it seems to be okay.We are using Dynamic IP Address here and it is set to obtain IP address automatically.I've check the system's event viewer and I found out that the problem is that there is a conflict IP address.I release and renew IP address but no change in IP address.I coordinated it with our network engineers and he saw the PC using the same IP address.He use the following command nbtstat -a [ip address] He suggested to reboot the PC and did.Release and renew again,an error prompt saying that "DHCP Server not available" So I've check the settings again and found out that the PC is using the wrong Default Gateway so I input the right IP of the Default gateway we are using.And for the last time I release and renew IP address again.It was successful .I mapped drive to their directory and it was successful too.
We also have request that a customer need a 20Gb disk space in a tester's PC so we repartition the HDD using partition magic,we did it through remoting. This utility need a reboot for the changes to take effect when we are monitoring the the tester's network connection we were triggered when the connection is still request timed out.So what I did is go to the line check the PC,it hanged up.So I restart the PC and the repartitioning is successful. Also the said customer needs to have Visual Studio SP6 So we did it by remote.
We also had a short meeting before lunch at our Storage room to fill out the downtime report that to be submitted to our director.I also inquire/ check the rack that will be given to us.With the help of my cadet batch mate.Last in my list is the DELL PV T128 problem,I follow the instruction given to us,Use the browser and put the IP address,But Page can not be displayed.
So that's all for this day.But hey,tomorrow is another of work.hehehe.ciao
July 18,2008;Wednesday
One Windows based tester had a mapping problem,they can't map the customer's home directory in our Network File Server(NFS).I've check the network connection and it is okay.I went to the PC and check what the error is and it says that "Share name not found".The root cause the the problem is that their home directory is missing in our NFS,what our team did is to restore the missing directory.
Another Windows based tester can not map their home directory in our NFS.This time their directory is not missing.I've checked the tester's PC 's connection to our server even to my office PC and there seems to be a problem with it's network connection.But what confused me is that I can "ping" the PC using its hostname.I've checked the LAN connection set up of the PC and it seems to be okay.We are using Dynamic IP Address here and it is set to obtain IP address automatically.I've check the system's event viewer and I found out that the problem is that there is a conflict IP address.I release and renew IP address but no change in IP address.I coordinated it with our network engineers and he saw the PC using the same IP address.He use the following command nbtstat -a [ip address] He suggested to reboot the PC and did.Release and renew again,an error prompt saying that "DHCP Server not available" So I've check the settings again and found out that the PC is using the wrong Default Gateway so I input the right IP of the Default gateway we are using.And for the last time I release and renew IP address again.It was successful .I mapped drive to their directory and it was successful too.
We also have request that a customer need a 20Gb disk space in a tester's PC so we repartition the HDD using partition magic,we did it through remoting. This utility need a reboot for the changes to take effect when we are monitoring the the tester's network connection we were triggered when the connection is still request timed out.So what I did is go to the line check the PC,it hanged up.So I restart the PC and the repartitioning is successful. Also the said customer needs to have Visual Studio SP6 So we did it by remote.
We also had a short meeting before lunch at our Storage room to fill out the downtime report that to be submitted to our director.I also inquire/ check the rack that will be given to us.With the help of my cadet batch mate.Last in my list is the DELL PV T128 problem,I follow the instruction given to us,Use the browser and put the IP address,But Page can not be displayed.
So that's all for this day.But hey,tomorrow is another of work.hehehe.ciao
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